Terms of Use (End Users)

Effective Date:14/07/2025

These Terms of Use (“Terms”) apply when you access or use our service, which helps you find allergy-compatible dishes at participating restaurants. By using our website or app, you agree to these Terms.

1. What We Do

We provide a tool that allows you to:

  • Enter your food allergies
  • View dishes that match your allergy profile
  • Share allergy information with restaurants you choose

We do not offer medical advice or guarantee that meals will be safe. The responsibility for preparing allergy-safe food lies with the restaurant.

2. What We Don’t Do

We do not:

  • Store your name, email address, or personal identity
  • Provide medical diagnosis or treatment
  • Guarantee that a restaurant will avoid cross-contamination or allergens

If you have a life-threatening allergy, you should always speak directly with the restaurant staff.

3. Your Consent

By using this service, you consent to:

  • The collection and processing of your allergy information
  • The sharing of that information with the selected restaurant
  • Our Privacy Policy

You may withdraw consent at any time by opting out when using the site or contacting us.

4. User Responsibilities

You agree not to:

  • Use the service to enter false or misleading information
  • Rely solely on the app without confirming details with the restaurant
  • Attempt to misuse or interfere with the operation of the app

5. Limitation of Liability

We provide this service “as is” and make no guarantees. We are not liable for any harm that may result from:

  • Restaurant errors
  • Misinterpretation of allergy data
  • Technical problems with the site

You use the service at your own risk.

6. Age Restriction

You must be at least 13 years old to use this service.

7. Contact

If you have any questions or want to withdraw consent, contact us at: support@allergengo.com